Employment Opportunity

Here is more information about the Sales Desk Attendant employment opportunity at Sun Peaks Resort.

Job Description: Sales Desk Attendant

Department Sports School
Employment Type Full Time or Part Time, Seasonal
Reports To Sports School Director
Working Hours November - April
Posting Date May 21, 2019
Closing Date November 30, 2019

Work, Live, and Play

Sun Peaks Resort LLP has proven to be one of the highest levels of guest service providers within the ski industry. We can promise you a memorable and gainful working experience within our high volume and challenging work environments. Sun Peaks Resort LLP has many benefits to offer our employees including:
 
-Winter Alpine and Nordic Passes
-Employee and Family Assistance Program
-Staff Recognition Dinners and Events
-Company wide discounts
-Staff  Housing, available to those 19 years +
-Network and interact with our diverse culture
 
The Snow Sports School is responsible for creating a welcoming first and last impression on all guests and students. They are responsible for the overall quality of the guest and employees experience, this is accomplished by focusing on the guest, the business, and personal development. Under the guidance of the Sports School Director, you will receive a fun, interactive and teamwork oriented job experience.
 
PHYSICAL DEMANDS:
•Must be physically able to fully undertake responsibilities pertinent to your role in a safe and diligent manner including standing or sitting for long periods of time. Operating keyboard and mouse repetitively.
•Free of injuries that may obstruct daily duties.
 

Your Responsibilities Will Include

•Perform all sales desk duties including snow sports school program and kids center registration, cash handling, reports, guest services, program confirmations, refunds, promotion/upselling and problem solving
•Thorough knowledge of resort’s product’s, activities and services.
•Operate according to code of conduct and values statement of Sun Peaks Resort LLP and the snow sports school
 

Ideal Candidates

POSITION REQUIREMENTS:
•Proficient use of spoken and written English.
•Outstanding verbal communication skills especially in relation to guest interactions.
•Polished interpersonal and motivational skills and highly organized.
•Proven track record in tourism guest services and as a team player.
•Legally able to work in Canada from November 2018 until April 2019. 
•Willing to submit to an RCMP criminal record check.
•Undertake required daily duties as per SPR operating guidelines.
•Previous front desk experience (retail, food & beverage, office assistant, etc.)
•Basic understanding of accounting principles.
•Outstanding computers skills; Microsoft computer systems, electronic business systems
•Outstanding cash handling skills; sales transaction reconciliation, daily cash outs.
 
PREFERRED ATTRIBUTES:
•Second language skills are an asset (e.g. German, Spanish, or Mandarin).
•Extended sales training and/or experience is an asset.
•Snow sport certification i.e. CSIA and CASI.
•Previous experience selling snow sports lessons
•Post-secondary education; business administration.
•Some skiing or snowboarding knowledge.
 
Enjoy the natural mountain environment and fresh air.  Sun Peaks mountain is a smoke-free environment.

To maintain a welcoming environment for all our guests and protect our natural surroundings, effective August 01, 2019, smoking of any kind is strictly prohibited anywhere on the Sun Peaks mountain areas.  Designated smoking areas will be limited to the village base.

Application Process

If you are interested in applying for this position, please click the 'Apply' button below to submit your resume and any other required documentation. Please note that only those who are selected for an interview will be contacted.

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