Employment Opportunity

Here is more information about the Guest Services Representative employment opportunity at Sun Peaks Resort.

Job Description: Guest Services Representative

Department Guest Services
Employment Type Full Time and Part Time, Seasonal
Reports To Guest Services Supervisor and Manager
Working Hours Winter Seasonal Operating Hours (November - April)
Posting Date July 17, 2014
Closing Date September 30, 2014

Work, Live, and Play

Sun Peaks Resort Corporation has proven to be one of the highest levels of customer service providers within the ski industry. We can promise you a memorable and gainful working experience within our high volume and challenging work environments. Sun Peaks Resort Corporation has many benefits to offer our employees including:

- Winter Alpine and Nordic Passes
- Staff Soup & Bun Lunch Program
- Monthly Staff Recognition Dinners and Events
- Corporation wide discounts
- Subsidized Employee Housing, available to those 19 years +
- Network and interact with our diverse culture

The guest services department is always searching for positive, enthusiastic individuals with a proven background in customer service to join the Sun Peaks Resort Corporation team. As a guest services agent, your bright personality and smile enrich the lives of everyone at Sun Peaks Resort. Our guest services team is the first stop in everyone’s day, whether it is to pick up their lift tickets or inquire about events and activities around the resort. Under the guidance of the Guest Services and Ticketing Manager, you will receive a fun, interactive and teamwork oriented job experience.

Your Responsibilities Will Include

- Demonstrate a high level of customer service, a positive attitude and commitment to teamwork in a friendly, caring atmosphere
- Handle all customer transactions accurately and promptly
- Anticipate customer and office needs by constantly evaluating environment and customers for cues

Ideal Candidates

- Proven customer service background
- Highly organized in a fast past working environment
- Strong computer skills - including a background in a POS system and all Microsoft office software
- Cash handling experience
- 2 employer reference contacts and 1 personal reference

Application Process

If you are interested in applying for this position, please click the 'Apply' button below to submit your resume and any other required documentation. Please note that only those who are selected for an interview will be contacted.