Employment Opportunity

Here is more information about the Centeral Reservations Agent employment opportunity at Sun Peaks Resort.

Job Description: Centeral Reservations Agent

Department	Tourism Sun Peaks
Employment Type	Full Time (30-40 Hours) 1 Year Contract (Maternity Leave)
Reports To	Reservations Manager
Posting Date	February 26, 2013
Closing Date	March 8, 2013

Qualifications Required

Excellent communication skills (telephone, email and writing)
Computer experience (word, excel)
Basic accounting concepts
Reliable and responsible
Outgoing, friendly, ability to work as a team or independently
Excellent Knowledge of Sun Peaks Resort activities and businesses

Primary Responsibilities

Reserve accommodations, transportation and resort activities & insurance
Daily email retrieval and distribution. 
Distribution of documentation and lift ticket orders to resort properties. 
Relay communication with properties, resort employees, and guests
Address problem and handle conflict resolutions.
Receive payment, order products and reconcile invoices.
Assist with other tasks as assigned by senior management

Secondary Responsibilities

Obtain and present data for reporting project assigned by senior staff
Be a positive and supportive role model for new and existing staff
Provide excellence in customer service for the “Best Guest Experience”
Attend all Central Reservations Training Programs
Resort Orientation and Site inspections
Sales and Travel Insurance Training
Duties as required to ensure successful operations of the department including support of other departments and special events

Application Process

If you are interested in applying for this position, please click the 'Apply' button below to submit your resume and any other required documentation. Please note that only those who are selected for an interview will be contacted.